Delivery Information

TRACK YOUR ORDER HERE:

Please contact customer service if you do not have a tracking number.

 

 

FREE DELIVERY

Prestige Sheepskin sends all products  FREE via Star Track Australia Post. Estimated times are:

  • Priority Delivery by Star Track – 1-3 working days (if order is received prior to midday WST).
  • Standard Delivery for remote areas or outside of Star Track network – 5 to 14 working days
  • Orders under $100.00 will incur a $15.00 delivery charge.
  • We will also advise you if a non-standard delivery charge is applicable for your order. This can happen if your delivery is outside of the Star Track network.

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HANDLING AND PROCESSING TIMES

Orders are despatched as quickly as possible but please allow from 1-3 working day for processing – particularly if your order is received late in the day.

Please allow 2-3 weeks for custom made car seat covers as these are created by hand at our Perth warehouse.

 

 

NOTES

Delivery can be arranged anywhere overnight in Australia in overnight bags to major cities. Country sites and remote areas can take an extra few days.

If you will not be at the shipping address to accept delivery of your product, it would be wise to consider shipping the item to an address where someone you trust will be available to sign for your package. Please note that we are not able to adjust the shipping address once a package has left our warehouse.

We can ship to a PO Box if you choose. If you are unavailable during the time of delivery a Star Track/Australia Post representative will leave a card for you detailing instructions on where you can go to pick up your order or how you can reschedule your delivery.

Please note that we cannot accept special delivery instructions without signature, for example: Please leave package on the table around the back of the house.